Invoice Reconciliation in Work 365

Work 365 can assist in the reconciliation process for invoices received from Automatic Providers such as Microsoft.

📺 Video Overview

Watch this video for a walkthrough of the reconciliation process:

License Summary Matching

When a Provider Invoice is synced, Work 365 matches each license summary line item to an existing subscription in the system.

• Each line-item displays:
  • Quantity
  • Currency
  • Pricing

Users can compare:

1. License quantity on the Provider Invoice vs. Subscription quantity
2. Cost price on the Provider Invoice vs. Selling price on the Subscription

If both comparisons align, the reconciliation for that item is considered complete.

License Change Logs and Invoicing

If the subscription quantity and price match expectations, the License Change Logs for those subscriptions will be invoiced.

Handling Quantity Differences

Sometimes, the quantity on the Provider Invoice may differ from the quantity listed on the Subscription.

This can occur when comparing a Microsoft invoice line to a recently modified subscription in Work 365. This is normal.

• The quantity shown in the reconciliation grid reflects the current quantity in Partner Center.
• To confirm the change, review the License Change record for the subscription.