Overview - Power Pages Portal
This article will help you to understand all the features and options available on your Self-Service Portal, so you can easily manage your account and services with Work 365
The Work 365 Self-Service Portal is a web-based platform designed to help customers manage their accounts and services within the Work 365 ecosystem.
This platform provides customers with a variety of features that allow them to easily access and manage their information, such as:
Dashboard
The Dashboards page provides a quick overview of key account activities and metrics. It includes sections such as Active Subscription, showing current active subscriptions; Upcoming Renewal, listing subscriptions due for renewal; Scheduled Changes, detailing planned modifications; Recent Changes, tracking recent updates; Last Usage, displaying the latest usage data; and Billing Trend Graphics, offering insights into spending patterns. Use the Dashboards page to efficiently manage subscriptions and monitor account activities.
Catalog
The Product Catalog page allows clients to browse, purchase, and add new licenses to their billing contracts. It provides an easy-to-navigate interface where you can view available products, compare features and pricing, and select the licenses that best meet your needs. Once purchased, licenses are automatically added to your billing contracts, ensuring seamless integration and immediate access to new services. Use the Product Catalog page to efficiently manage and expand your subscription services.
My Services
The My Services page enables clients to manage their current subscriptions effortlessly. This page provides a comprehensive view of all active services, allowing you to review details, update subscription settings, and make necessary adjustments. Whether you need to modify service parameters, upgrade plans, or cancel subscriptions, the My Services page offers the tools to handle all aspects of your service management efficiently. Use this page to ensure your subscriptions are aligned with your current needs and preferences.
Contact us
The Contact Us page provides clients with various ways to reach our support team for assistance. Whether you have questions about your account, need technical support, or require more information about our services, this page offers multiple contact options, including email, phone, and a support ticket system. Our dedicated team is ready to help you with any inquiries or issues you may have. Use the Contact Us page to get in touch with us and ensure you receive the support you need.
This Self-Service Portal is designed to be user-friendly and easy to navigate, making it simple for customers to access and manage their information.
Updated about 1 month ago