Billing Contract Overview
Billing Contracts in Work 365
A Billing Contract represents a billing relationship with a specific customer. Each Billing Contract defines attributes such as:
- Payment terms
- Billing frequency
- Refund policy
- Start and end dates
- Auto-renew settings
- Billing Offset
✅ What Does a Billing Contract Control?
- Invoice settings:
- Invoice template
- Contract-specific discounts
- Automation settings (e.g., auto-send)
- Overrides:
- Some global or account-level settings can be overridden at the Billing Contract level.
- Billing items:
- Subscriptions
- Recurring services
- One-time purchases
✅ Why Multiple Billing Contracts?
A customer may have more than one Billing Contract to support different billing scenarios, such as:
- Billing in advance for licenses
- Billing in arrears for usage or consumption
Important: In Work 365, invoicing always begins at the Billing Contract level. Every subscription, one-time purchase, and value-add service must be associated with a Billing Contract to be invoiced.
Billing Contract Types in PV 3.0
Updated 24 days ago