Reconciliation completes the full billing lifecycle — from quote to cash to validation.

Reconciliation enable CSP partners to reconcile Microsoft’s Partner Center invoices with customer billing in Work 365, identify mismatches, and prevent revenue leakage or billing errors.

Creating a Report

1. Navigate to the Reconciliation Page under the Billing and invoicing tab
2. Click on Create Report
3. Enter information in the required fields
4. Once the report is loaded you can view directly on the web or download an excel file

Reading the Report

1. The report will show all the Customers, Revenue, Cost, Margin, and Margin %
2. You can click into the customers and see the breakdown of which areas they are in
   1. For Example, in the below image we can see Alpine Ski House has Office 365 & Reserved instances
3. Filters are provided to easily navigate through the list of customers. There is also a filter for Margin %
4. By clicking into a product family Revenue Lines and Cost Line details are available
5. This Report is available for Export